How To Reset Password

How to Reset Your Password at BIGWIN: A Step-by-Step Guide

If you’ve forgotten your password or need to reset it for security reasons, BIGWIN has made the process simple and secure. Follow this guide to reset your password and regain access to your account.

Step 1: Go to the BIGWIN Website

Start by opening your web browser and navigating to the BIGWIN homepage.

Step 2: Click on the 'Login' Button

On the homepage, locate the ‘Login’ button, usually at the top right corner. Click on it to proceed to the login page.

Step 3: Select 'Forgot Password?'

On the login page, below the fields for username and password, you’ll find the ‘Forgot Password?’ link. Click on this link to start the password reset process.

Step 4: Enter Your Registered Email Address

You will be prompted to enter the email address you used when registering your BIGWIN account. Enter your email and click ‘Submit’ or ‘Continue.’

Step 5: Check Your Email

Go to your email inbox and look for an email from BIGWIN with the subject line related to password reset. If you don’t see it, check your spam or junk folder.

Step 6: Open the Password Reset Email

Open the email and click on the password reset link provided. This link will take you to a secure page on the BIGWIN website.

Step 7: Create a New Password

On the password reset page, you’ll need to create a new password. Make sure your new password is strong, using a mix of letters, numbers, and special characters. Enter the new password in the required fields and confirm it.

Step 8: Confirm the Password Change

After entering and confirming your new password, click on the ‘Submit’ or ‘Reset Password’ button. You’ll receive a confirmation message indicating that your password has been successfully reset.

Step 9: Log In with Your New Password

Return to the BIGWIN login page. Enter your username and new password, then click ‘Login’ to access your account.

Step 10: Enhance Your Account Security

For added security, consider enabling two-factor authentication (2FA) on your account. This feature provides an additional layer of protection by requiring a second form of verification, such as a code sent to your mobile device, when logging in.

Troubleshooting

If you encounter any issues during the password reset process, here are some tips:

  • Ensure you are using the correct email address.

  • Check your internet connection.

  • Follow the instructions carefully.

If problems persist, contact BIGWIN customer support via live chat, email, or phone. Our support team is available 24/7 to assist you.

Resetting your password at BIGWIN is designed to be a straightforward and secure process. By following these steps, you can quickly regain access to your account and continue enjoying your favorite games.